Head of Projects

The opportunity

The Chris Lewis Group is the largest independent Fire and Security and Smart Home company in the region. We pride ourselves on our ability to offer our clients the very best technology solutions available, installed to the very highest quality. We work for prestigious clients like the University of Oxford, Tower of London, Royal Palaces and County Councils.

The Head of Projects role is a full-time position which would suit a highly organised individual with strong leadership skills to support both our internal team and also demonstrate the ability to build strong stakeholder relationships when managing multiple on-going projects up to the value of c£2m.

A little about you

You will have a minimum 5 years' experience in the Electronic Fire/Security industry/or Smart Home automation technology.

A strong technical understanding of the latest in Security and/or Home Automation and experience working with high end residential, retail and commercial based contracts/projects will also be advantageous. This role would suit a highly organised individual with strong leadership skills, commercial understanding and good customer relations. Experience and understanding of department and project level P&L is required.

What are we expecting from you?

• Provide support, guidance and performance analysis to our 4 project managers.
• Regularly review and improve our project process and documentation
• Manage departmental engineering resources to deliver project programme and company budgets
• To assume overall P&L responsibility for our Projects department - coordinating resources to appropriately balance strategic objectives with financial return and efficient use of financial assets.
• Provide Monthly financial reports and cash flow forecast for larger projects.
• Drive the Project Programme to ensure Milestones and Key Dates are achieved
• Measuring and maintaining customer satisfaction
• Complete the internal business updates on a monthly basis, reporting issues and potential risks and opportunities to the Managing Director.
• Responsible for managing detailed handover of projects to the service department to ensure a seamless service for our clients post-contract support.
• Integrates and focuses all resources in the organisation as one team to ensure maximum customer satisfaction and growth.
• Develop the skills and competencies of the project delivery Team to meet project business objectives.

Experience

• A proven track record of technical knowledge within our area of expertise
• Managing internal engineers and subcontractors using software related management apps or providing weekly meetings and constant communication daily to sites.
• Ensuring jobs are delivered from the design stage through to the handover to maintenance.
• Excellent client-facing and internal communication skills
• Strong organisational skills including attention to detail
• Must have knowledge/ experience of Microsoft Office, Excel and project management software tools eg Fieldwire